POSB Huruyadzo Privacy Policy

POSB Huruyadzo is a mobile application developed by POSB Bank of Zimbabwe to support secure, convenient, and community-driven savings. This Privacy Policy explains how we collect, use, and protect your personal information when you use the app.

1. Information We Collect

• Contact List Information: With your permission, we access your phone’s contact list to help you invite members to your savings group more easily.
• Device Information: We may collect anonymized device data for app performance monitoring.
• Usage Data: We track basic usage patterns to improve app functionality.

2. How We Use Your Information

• To enable group invitations by allowing you to select contacts directly from your phone.
• To send selected contact information securely via API so invited users can receive invitations in the app.
• To improve app performance and user experience.

3. Data Sharing

We do not share your contact list or personal data with third parties. Data is transmitted securely and used only within the app for its intended purpose.

4. User Consent

• We request explicit permission before accessing your contact list.
• You can choose to allow or deny access. The app will not access your contacts without your consent.
• You may revoke permission at any time via your device settings.

5. Data Security

We implement industry-standard security measures to protect your data, including encrypted API communication and secure storage practices.

6. Your Rights

• Access and review the data we collect.
• Request deletion of your data.
• Withdraw consent at any time.

7. Third-Party Services

POSB Huruyadzo may use third-party tools (e.g., analytics or crash reporting) that comply with Google Play’s User Data policy. These tools do not access your contact list or personal identifiers.

8. Opt-Out Rights

You can stop all collection of information by the application easily by uninstalling it. You may use the standard uninstall processes available on your mobile device or via the app marketplace.

9. Data Retention Policy

POSB Bank will retain user-provided data for as long as you use the application and for a reasonable time thereafter. If you would like your data deleted, please contact us at customersupport@posb.co.zw and we will respond within a reasonable timeframe.

10. Children

The application does not target or knowingly collect personal information from children under the age of 13. If we discover that a child under 13 has provided personal data, we will delete it immediately. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at customersupport@posb.co.zw so we can take appropriate action.

11. Security

POSB Bank is committed to safeguarding the confidentiality of your information. We use physical, electronic, and procedural safeguards to protect the data we process and maintain.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted within the app and on our Play Store listing.

13. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

• Email: customersupport@posb.co.zw
• Phone: +263 8677 009 200